Privacy Policy

1. Introduction

Shift 2U Codrix ("we", "us", "our") is committed to protecting the privacy and security of information provided by visitors to our website and users of our data analysis and decision-optimisation tools. This policy describes the categories of information we collect, the purposes for which we use it, the parties with whom it may be shared, and the choices available to you regarding your information. This document is a general template and should be reviewed against applicable law before publication.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly: name, email address, telephone number, and any details submitted through contact forms, sign-up forms, or correspondence with us.

Account and usage information: details generated when you interact with our platform, including preferences, session activity, and communications related to your use of our services.

Technical information: IP address, browser type and version, device identifiers, operating system, referring URLs, and general usage data collected automatically through standard web technologies such as cookies and log files.

We do not knowingly collect sensitive personal data (such as health, biometric, or financial account credentials) through this website unless explicitly required and disclosed at the point of collection.

3. How We Use Information

Information collected may be used to: provide, operate, and maintain our website and services; respond to enquiries and provide customer support; personalise content and improve the relevance of the tools we offer; monitor and analyse usage trends to improve site performance and security; communicate updates, service notices, or marketing communications where permitted; and comply with applicable legal, regulatory, or contractual obligations.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent; the necessity of processing to perform a contract with you; our legitimate interests in operating and improving our services, provided these interests are not overridden by your rights; and compliance with a legal obligation.

5. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember preferences, and understand how the site is used. Cookies may be "session" cookies, which expire once you close your browser, or "persistent" cookies, which remain on your device for a set period. You can configure your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Disabling cookies may affect the availability or functionality of certain features.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information with: service providers and contractors who perform functions on our behalf (such as hosting, analytics, or communication tools) under appropriate confidentiality obligations; professional advisers, including auditors and legal counsel, where necessary; regulatory authorities, law enforcement, or other parties where required to comply with a legal obligation or protect our rights; and any successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

7. International Data Transfers

Where information is transferred outside of the jurisdiction in which it was originally collected, we will take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements, to protect the confidentiality and integrity of that information.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the right to: request access to the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information; object to or restrict certain types of processing; request portability of your information; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details provided on our Contact page.